Celadon pulls customer feedback out of every channel it hides in and groups it into the handful of themes your team can actually act on.
Free for 14 days. No card needed.
Shaping feedback at
No more spreadsheet of quotes that nobody opens after the second week.
Click a panel to open it.
Support tickets, sales notes, app store reviews and Slack threads land in the same place, with the customer already attached.
Pulling from nine sources, including CSV drops and forwarded email.
Similar requests cluster on their own, so you stop maintaining a tag taxonomy that only one person ever follows.
94% of items land in a theme with nobody touching them.
Every theme shows which accounts are behind it and what they pay, so the loudest request stops beating the biggest one.
Sorts by the revenue behind the ask, not by upvote count.
Close the loop in the channel the feedback arrived in, without copying links between four different tools.
Replies go out in the original channel, in your own words.
Each roadmap item keeps a live list of the feedback that shaped it, so the reason it exists never goes missing.
Every item keeps a live list of the feedback behind it.
Two-way sync with Linear, Jira, HubSpot and Zendesk, set up from a settings page rather than a support call.
Status changes travel both ways, so nothing drifts out of date.
Connect your channels once. New feedback arrives every few minutes with the customer already matched.
Similar requests gather into themes with a plain summary you can rewrite in a sentence.
Push a theme to your tracker. Everyone who asked for it hears back on the day it lands.
Invite everyone. Charging you for the teammate who reads once a month never made sense.
Billed monthly
For one person keeping track of everything on their own.
1. 존잘러Billed monthly
For a product team that needs the roadmap to trace back to real people.
1. 존잘러Billed monthly
For several teams sharing one feedback pool without stepping on each other.
Talk to usYes. Upload a CSV or connect a tool and Celadon reads the full history, not only what arrives from today. Most teams import a few years on the first afternoon.
Around 94 percent of items land in a theme without anyone touching them. The rest sit in a review queue, and every grouping can be split, merged or renamed by hand.
It does. Push a theme to Linear or Jira and the issue carries the summary and a link back. When the issue closes, Celadon marks the theme shipped and queues the replies.
The workspace goes read only. Nothing is deleted, and you can export everything as CSV or JSON at any point, including after you leave.
No. Your feedback is processed to build your themes and nothing else. Data stays in the region you pick at setup, and the Scale plan adds an audit log of every read.
Small teams get the most out of the loop closing, since there is nobody spare to chase old threads. Start on Solo and move up only when the item count says so.
Connect one channel and see what comes back. If the themes are wrong, you will know inside an hour.
Free for 14 days. Cancel from the settings page in two clicks.